Payout Support

About my payout

• I haven't received my gift card
• My gift card isn't working
• When does my gift card expire?
• Can I exchange my gift card for another retailer?
• Do I get a receipt for my gift card purchase?
• Help, someone else has used my gift card

My payout shows an error

• My payout shows error code RE001
• My payout shows error code RE002
• My payout shows error code RE004
• My payout shows error code RE005
• My payout shows error code RE006
• My payout shows error code RE007

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Merchant specific guidance

• My Google Play card isn't working
• How to redeem an Adidas gift card
• How to redeem an ASOS gift card
• How to redeem a B&Q gift card
• How to redeem a Boohoo gift card
• How to redeem a Chevron or Texaco gift card

See all 9 articles

Refunds

• Refund Policy

Something else?

• How to contact us
• Can you please delete my personal data?