Mahnoor S
- Total activity 15
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Activity overview
Latest activity by Mahnoor S-
Mahnoor S created an article,
How to complete API integration
Once you've successfully tested your integration in the Playground environment, the next step is to generate a new API Key dedicated to the Live Production Environment. Both the production and play...
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Mahnoor S created an article,
I finished my migration - why can't I log in?
This can be due to a number of reasons, please email migration@runa.io with details about your query. If you are experiencing an issue similar to the picture below, please mention this when rea...
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Mahnoor S created an article,
Why can't I see the same products on the Playground environment?
The products you see in the Playground environment might not always align with those in the Live Production environment. Please only use the products returned by the product listing in playground...
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Mahnoor S created an article,
Why have I failed my KYB (know your business) check?
Our agents have conducted a KYB check of your business by examining your provided documents and any other relevant information available on the internet. Unfortunately, your business was unsucce...
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Mahnoor S created an article,
Why can't I see the country / currency I would like to send rewards in?
We are working hard to add more countries/currencies to our platform! Please get in touch with us and let us know which currency you would like to send rewards in
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Mahnoor S created an article,
How long does verification take?
As part of our approval process, we are required to carry out KYB (know your business) checks to verify and approve your account. We'll be in touch within 1-2 working days.