Jubaer A.
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Activity overview
Latest activity by Jubaer A.-
Jubaer A. created an article,
Are there any custom fields that can be used for tracking/campaigns?
You can use description to have custom text when placing orders e.g.: {"product_code": "AMZ-GB","currency_code": "GBP","amount": "10.00","delivery_method": "direct","description": "Order for John",...
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Jubaer A. created an article,
Can I retrieve my API key?
If you have forgotten the API key and do not have a record of it, then you’ll need to generate a new one through the API. This will not reset any of the work you’ve done on the portal; think of it ...
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Jubaer A. created an article,
How do we stay up-to-date with product changes (Disabled / Technical issues / Stock unavailable)?
We make regular updates relating to products, technical issues, updates and outages on our status page, which you can view at https://status.runa.io/. Users can also subscribe to receive notificati...
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Jubaer A. created an article,
How can we check the balance of the gift cards purchased?
There are some brands that allow you to check the balance on the gift cards; this information is included in the terms and conditions of that brand. You can view this information in our Connect por...
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Jubaer A. created an article,
Can we order multiple brands and multiple denominations together?
Our API currently allows you to order 10 products in a single call.Those products need to be the same brand and denominations. For separate brands and denominations, different calls/orders to the A...
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Jubaer A. created an article,
What reporting is available for gift cards?
Users can view the value, Gift ID associated with the card, whether the card has been claimed, cancelled or the link has been accessed, issue date and the email address of the recipient (if provide...
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Jubaer A. created an article,
How long does it take to send the gift card after receipt of API request?
Gift cards are sent instantly upon order completion.
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Jubaer A. created an article,
Is there email delivery confirmation/tracking provided?
You have the option to provide an email in the request body while placing an order. You’ll then receive two emails: one at the time of order completion and another upon delivery. {"product_code": "...
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Jubaer A. created an article,
What delivery methods are supported?
We currently support delivery via email. We can also provide you with the URL of the gift cards through the API, which you can then send to end users in any manner you need, including custom templa...
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Jubaer A. created an article,
Can we filter based on redemption type and categories?
We have an API endpoints that return all the information for a product including redemption type and categories. For individual products {{baseUrl}}/products/:product_code and for all products {{ba...