Account Info
- What permissions are available for each team role?
- How long does verification take?
- How do I sign in to my account?
- Can I invite my colleagues to my company's account?
- How can I be added to my company's account?
- Why have I failed my KYB (know your business) check?
Balances
- How can I request a new top-up invoice?
- How do I get access to Runa Balances?
- How do I add funds to my Runa Balances?
- How fast will funds be available?
- Do I need to add a reference?
- Will I be charged for topping up with a card payment?
Orders and redemption
- How can I cancel an unclaimed order?
- How to create payout selection templates
- How to create redemption templates
- Getting Started with Runa
- How do I send reward links to my recipients?
- How do I add a personalised message for my recipient?